Refund Policy

Returns 

“We offer returns within 30 days of delivery on unused items in original packaging. Reconditioned items are final and not eligible for return. If your item arrives defective, contact us within 90 days of delivery and we will review it for replacement or refund.”

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Warranty
If within 90 days of purchase, AquaBLAST® fails when used as directed, we will replace the device.

Warranty Exclusions.
This warranty does not extend to any products: (a) that have been subject to misuse, neglect, abuse, improper storage, accident (other than an accident caused by the product itself), or that have not been properly maintained; (b) that have been modified; or (c) that have been used outside of a swimming pool.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@aquablastfit.com. 

Sale items (if applicable) 
Only new or regular priced items may be refunded, unfortunately, reconditioned items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@aquablastfit.com requesting replacement. Once approved, send your item to: AquaBlastFit, 11700 Mukilteo Speedway, Suite 201-4079, Mukilteo, WA 98275. U.S.A.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return. 

Shipping 
To return your product, you should mail your product to: AquaBlast Returns, 11700 Mukilteo Speedway, Suite 201-4079, Mukilteo, WA 98275, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to example@domain.com.
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IMPORTANT INFORMATION

AquaBlast is a water-filled punching bag and fitness device for swimming pools. It uses water resistance, drag, and weight to provide a low-impact, total-body workout in the water. AquaBLAST sets up fast and is portable, so you can take it with you..

UI injured my shoulder rotator cuff playing softball several years ago, so I began working out in my swimming pool using 1 gallon milk jugs. The water-filled jugs were 8 pounds each and made good resistance weights.


One day I punched a jug as it floated by in the pool, and discovered they could float in a neutrally buoyant position by adding air, water, and a small counterweight, and they were flexible enough to punch and kick

As Henry Ford famously said, “you can get a Model T in any color so long as it is black.”
Black is the only color we offer currently. We are considering additional colors in the future. Drop us a line and let us know what color you are interested in, and we will consider it for future production.

AquaBLAST is safe. We use PVC that is compliant with California Proposition 65, meaning that the materials in AquaBLAST comply with California’s strict requirements for the reduction of carcinogens. .

Once you fill it with air and water, you punch, kick, push, and lift the bag. Use AquaBLAST for fitness, low-impact exercise, and fun in the water..

Absolutely! However, AquaBLAST is not a floatation device, and parental supervision is always recommended when children are using the bag. Because AquaBLAST floats, it can easily drift into deeper water.

AquaBLAST weighs about 50 pounds because it is filled with 6 gallons of pool water. Each gallon of water weighs about 8 pounds. When you lift the bag above water, gravity kicks in and you feel the weight.
Underwater AquaBLAST is at equilibrium with the surrounding water, so it is a lot easier to move around, but you still have the weight of water, but no gravity.

The zipper may not be closed. Give the zipper a good tug to fully close it. Squeeze the bag and check for leaks around the zipper.

Yes. You may have to let some air out first so it sinks to the pool floor.

YOUR INFORMATION

AquaBlastFit adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express..

You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You can, however, return your items for store credit.

SHIPPING

At this time, no, but we plan to begin international shipments in the near future. When we begin this service, just be sure to check that the items you are ordering will clear customs in your country. You are responsible for all international shipment charges and taxes and VAT charges. .

We choose USPS, UPS, DHL and other shipping carriers worldwide. We will select the best carrier for specific countries to make sure your package arrives in time.

Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.

We are shipping from Everett, Washington. Our average shipping time is up to 7 business days depending on your location. Once we approve international shipping, we expect the following delivery times: Canada, United Kingdom, Australia, and New Zealand: 7-20 business days. European countries: 7-25 business days. Asian countries: 7-25 business days. Rest of the world: 7-30 business days.

DELIVERY

We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

It depends on the products you ordered. Since we may operate multiple fulfillment centers, sometimes your items may come with different packages.

RETURNS

You are fully covered and protected by our 30-day money back guarantee. All sales of reconditioned items are final, and cannot be returned.

If there’s some sort of manufacturing defect, let us know within 90 days of receiving your item, and we’ll send you a replacement or issue you a refund.

Contact Support